(1) Overview
This Privacy Policy explains how cintiapoker.com ("we", "us", "our") collects, uses, shares, and protects personal data when you use our website, place an order, subscribe to marketing, or contact customer support.
(2) Personal Data We Collect
| Category | Examples | Source |
|---|---|---|
| Identifiers & contact details | Name, email, phone, shipping/billing address | Provided by you |
| Order & transaction data | Items purchased, order totals, returns/refunds, shipping confirmations | Generated by transactions |
| Device & usage data | IP address, browser type, pages viewed, timestamps, referral URLs | Cookies/logs |
| Support communications | Emails/chats, photos you send (e.g., damage evidence) | Provided by you |
| Marketing preferences | Subscription status, email engagement (where supported) | Provided by you / email systems |
(3) How We Use Personal Data
- Fulfillment: process orders, ship items, provide tracking, handle returns/refunds.
- Support: respond to inquiries and resolve issues.
- Security: prevent fraud and protect accounts and systems.
- Operations: analytics, debugging, performance monitoring, and improvements.
- Marketing: send promotions where you opt in or where permitted by law (unsubscribe available).
- Compliance: accounting, tax obligations, and lawful requests.
(4) Cookies
We use cookies and similar technologies for core functionality (cart/checkout/security), preferences, analytics, and (where enabled) marketing measurement. You can control cookies through browser settings; disabling cookies may affect site functionality.
Cookie categories
- Essential: required for the site to operate.
- Analytics: helps us understand usage and improve the site.
- Marketing: helps measure campaigns or deliver advertising where enabled.
(5) Sharing
We may share personal data with:
- Service providers: payment processors, shipping carriers, logistics partners, hosting/IT, analytics, customer support tools.
- Legal/safety: to comply with law, prevent fraud, and protect rights and safety.
- Business transfers: in a merger, acquisition, financing, or sale of assets (with safeguards).
(6) International Transfers
We operate internationally, so data may be processed in countries/regions different from where you live. Where required, we apply safeguards for cross-border transfers.
(7) Data Retention
We retain personal data only as long as needed for the purposes described, including legal, accounting, dispute resolution, and enforcement obligations.
(8) Security
We implement reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
(9) Your Rights
Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection, and the right to withdraw consent.
- Marketing: unsubscribe using links in emails.
- Requests: email privacy@cintiapoker.com with your request and verification details.
(10) Children
Our services are not intended for children under 13 (or the age defined by local law). We do not knowingly collect personal data from children.
(11) Changes
We may update this policy from time to time. The "Last updated" date reflects the latest revision.
(12) Contact
- Privacy: privacy@cintiapoker.com
- Support: support@cintiapoker.com
- Domain: cintiapoker.com